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Placing an Order 4

• Is the payment secure?
• What payment methods do you accept?
• How do I know whether or not my order has been placed successfully?
• How do I know when my order is shipped?

Modify an Existing Order 3

• Can I edit or cancel my order?
• I forgot to add my discount code. What shall I do?
• Can I change my shipping and/or contact information?

Payment 4

• What payment methods do you accept?
• When will I be charged for my order?
• Is my payment secure?
• Do I have to pay taxes and/or customs fees?

Shipping Fees and Delivery Times 3

• Shipping within Canada
• Shipping within USA
• Shipping to International Destinations

Delivery Zones 2

• Can you ship anywhere in Canada?
• Can you ship anywhere in the US?

General Shipping Info 5

• Can you ship to a PO Box?
• What happens if I'm not home upon delivery?
• How long does it take before you ship the order?
• Who's your carrier?

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General Q&A 9

• How to choose the camera?
• Does it actually work? Is the photo&video quality good?
• Are the toy cameras real 12MP, 32MP and even 48MP?
• Are there games in the camera?

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Model C 5

• What age is Model C good for?
• How to use the lanyard-USB-charging 3-in-1 cable of Model C?
• How to reset the Model C camera?
• How to replace memory card for Model C?

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Model K 4

• What age is Model K good for?
• How to use the lanyard-USB-charging 3-in-1 cable of Model K?
• How to reset the Model K camera?
• How to replace memory card?

Model P 14

• What age is Model P good for?
• How does WiFi + App wireless transfer work for Model P?
• How to reset the Model P camera?
• Where do I order extra printing paper rolls?

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Return 1

• What is your return policy?

Exchange 1

• What is your exchange policy?

Warranty 1

• What is your warranty?

FAQ 8

• Shipping within Canada
• Shipping within USA
• Shipping to International Destinations
• Are there games in the camera?

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