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kiimento
Shipping, Return, Exchange, and Warranty
Shipping, Return, Exchange, and Warranty
We take pride in offering affordable shipping, easy returns, and excellent warranty coverage.
Shipping
8
Where does my order ship from?
How much is the shipping cost?
How long will delivery take?
What's the Worry-Free Delivery?
Where do you deliver to?
Which shipping carriers do you use?
Is tracking included with shipping?
What if my order is delayed?
Return and Refund
8
How long is the return period?
What is 100-day happiness guarantee?
How do I start a return?
Is there a restocking fee for returns?
Do I have to pay for return shipping?
Can I return a sale item or a gift?
Will shipping costs be refunded?
How will I receive my refund, and how long does it take?
Exchange
2
Can I exchange an item in my order?
Can I exchange an item I received as a gift?
Warranty
3
What's the warranty?
What should I do if I received a defective or damaged item?
How do I submit a warranty claim?
Still have questions?
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