Holiday Return Window and Warranty Extension: If you make a purchase between October 17, 2023, and December 24, 2023, your return period will be extended until January 24, 2024. Additionally, if you buy an eligible bundle that qualifies for our 100-day happiness guarantee, the return period is further extended to April 3, 2024. The standard product warranty commences on December 25, 2023, and its duration will begin counting down from that date.

Kidamento warrants to the original customer a limited one-year warranty from Manufacturing Defects. Kidamento will, at its option, either repair or replace any part of its products that prove materially defective by reason of improper workmanship or materials that cause malfunction in the product during proper use. Repaired parts or replacement products will be provided by Kidamento on an exchange basis and will be either new or refurbished to be functionally equivalent to new. If Kidamento is unable to repair or replace the product, Kidamento will substitute an equivalent product. Please note that shipping costs are not covered under warranty.

Kidamento offers extended warranty if the products are purchased on, and the extended warranty product (Kidamento Care) is added at the time of purchase. The extended warranty covers up to two years.

Exceptions to the Warranty

Notwithstanding any other provision contained herein, this limited warranty does not cover any damage to a product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification. This limited warranty also does not apply to any product which has been sold as second-hand or has been resold contrary to the Canada export regulations. Proof of purchase may be required.

Product Repair or Replacement

If you believe that your product meets the criteria for warranty replacement, please visit or email

This warranty does not cover shipping charges. It is your responsibility to ship the product back to Kidamento's office. After the repair/replacement is complete, Kidamento may ship the repaired product back to you and assume the shipping charges, but it's solely at Kidamento's own discretion. The Kidamento office is located in Mississauga, ON Canada.

Disclaimer and Limitation of Liability

Kidamento and its suppliers assume no responsibility for any damage, loss or claim by third parties that may arise through the use of this product.

Kidamento is not liable for, and does not cover under warranty, any loss of data or any costs associated with damaged devices. In the event of a claim, Kidamento’ sole obligation shall be replacement of the hardware, under no circumstances will Kidamento be liable in any way for damages, including any lost profits, lost savings or other incidental or consequential damages arising out of the use of, or inability to use, such product.

Kidamento shall not be liable for any incidental or consequential damages for the breach of any warranty on this product. Some provinces/states do not allow the exclusion or limitation of incidental or consequential damages,

or limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.