100-Day Happiness Guarantee
At Kidamento, we're confident you'll love our cameras. That's why we offer a 100-day happiness guarantee on eligible camera bundles purchased through our online store. If you're not completely satisfied, you can return the product within 100 days of purchase for a full refund. We cover return shipping costs for customers in mainland USA and Canada.
Eligible Products:
- Camera + book bundles
- Camera + silicone bag bundles
- Camera + silicone bag + book bundles
Standard Returns
For products not covered by the 100-day happiness guarantee:
- Return Period: You may return or exchange undamaged and unaltered items within 30 days of the purchase date.
- Free Returns: Available for cameras, camera bags, and books within mainland USA and Canada. We provide a prepaid return label.
- Accessories: Returns for USB cables, microSD cards, refill paper sets, and similar items are accepted, but you must cover the return shipping cost.
- Condition Requirement: Items must be returned in original packaging with all accessories. Products damaged due to negligent packaging during return may receive a partial or no refund.
- Shipping Costs: Premium/express shipping fees are non-refundable. If you opt for a refund, the cost of premium/express shipping will be deducted.
Initiating a Return
- Visit our return portal to initiate the return process.
Kidamento monitors returns to identify potential misuse or abuse of our return policies and reserves the right to refuse service at its discretion.
