We want to ensure you are 100% happy. Once your package has arrived, we encourage you to open and check to make sure that the items that we made meet your requirement. Try your items as soon as possible without damaging the box or packaging if possible.
If you are not 100% satisfied with the quality of your purchase, you can return or exchange your undamaged/unaltered items within 30 days from the delivered date.
Please note, we only accept full returns on unused, undamaged product that has its original packaging intact. Products negligently packaged and returned damaged will be subject to a reduction of refund or no refund at all.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping a return order over $70 CAD, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We always strive to make your return experience hassle-free and handle your return in the most timely fashion possible.